SHIPPING & RETURNS
SHIPPING RATEShipping to all states in the US have a flat fee of $13.00 USD Priority Mail. Express shipping is also available with a flat rate of $50.00 USD. International orders have the standard taxes and dues listed when placing your order. For international orders, please allot a window cushion in processing/shipping.
SHIPPING POLICYWe have a 5 day processing time then up to 10 days for you to receive your order. Orders are shipped through USPS (United States Postal Service).
We are proud of the high quality hair extensions that we offer. We thoroughly inspect all hair before shipment in order to ensure consistency and quality. Due to health regulations, hygiene concerns and the nature of the product we do not accept returns.
Before using your new hair extensions, please inspect the product thoroughly to ensure you have received the correct length, color and texture desired. We encourage you to thoroughly inspect and examine the hair without cutting the zip ties or opening the bundles. The only exception to this is receiving the incorrect order. **Please note the photos of our hair are in their raw state and not altered, or they are stock photos. Therefore once the hair is washed it will differ from the photos online and you will have the desired texture you purchase. If you have any questions about textures, please feel free to contact us prior to purchase for assistance.
ALL SALES ARE FINAL. Returns are only accepted when you have received the wrong items.
We are NOT responsible for any lost or stolen packages. You will not receive a refund for lost/stolen packages. Your order will not be replaced.
All Packages come with a tracking number. If you will not be home on the expected arrival date/time, you can request to have you package held at your local USPS post office HERE