OVERVIEW

At Naomi Luxe Hair Boutique  (the “Company” or “We”), we respect your privacy and are committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit this website (our “website”) and our practices for collecting, using, maintaining, protecting and disclosing that information.

It does not apply to information collected by:

• offline or through any other means, including on any other website operated by a company or any third party (including our affiliates and subsidiaries); or
• any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or on the Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. This policy may change from time to time. Your continued use of this website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Raw Hair 

Our raw hair is 100% raw human hair and each individual piece comes from a separate donor so we cannot guarantee hair color or texture. Our raw hair comes in straight, wavy or curly pattern, the color will range between a natural 1b and 2. In some cases we may have natural lighter pieces that are available upon request but not guaranteed. Please be forewarned, if you are dissatisfied with the color or texture, we will exchange your purchase one time only. You may send back your hair and we will do our best to meet your request based on the inventory on hand. If you are still dissatisfied with the color or texture of your purchase, any future refunds exchanges must be done at your expense. 

Ordering With Naomi Luxe Hair Boutique 

When paying with a credit card, at checkout we ask that you confirm that you have read the policy and approve that the cardholder authorized the payment. 

What is a verification process?

If our system detects that your order is a potential risk of fraud, we will place your order on hold and reach out to you to verify the details of your order for the safety and protection of our company and the card holder. You will need to email a state issued photo ID and card used to purchase the order. All important information can be blacked out leaving the names, address, and last 4 digits on the card available. We are not asking for information that was not already submitted to the website. If required information isn't sent , we may cancel and fully refund your order.

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What is the processing time?

Naomi Luxe Boutique requires up to 5 days processing time and up to 5 days for you to receive your order. Processing time is standard for both priority and express shipping. Signature is required on all orders. If our system detects your order is a potential risk of fraud we will place your order on hold and issue you an order verification email which may result in a full refund of your order.  Unit processing time varies (normally 2-3 day processing time).

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What is this invoice?

Naomi Luxe Hair Boutique currently requires you to pay invoices sent on or before the specified due date  unless we've made prior arrangements to be easier for you.  You are agreeing to this when you do shop with us and we thank you for your business.

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Information we collect 

Our store collects data to operate effectively and provide you the best experiences with our services. You provide some of this data directly, such as when you create a personal account. We get some of it by recording how you interact with our services by, for example, using technologies like cookies, and receiving error reports or usage data from software running on your device. 

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Management of personal data 

You may view or edit your personal data online for many of our services. You can also make choices about our collection and use of your data. How you can access or control your personal data will depend on which services you use. You can choose whether you wish to receive promotional communications from our store by email, SMS, physical mail, and telephone. If you receive promotional email or SMS messages from us and would like to opt out, you can do so by following the directions in that message.

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How we use your information 

Our store uses the data we collect for three basic purposes: to operate our business and provide (including improving and personalizing) the services we offer, to send communications, including promotional communications, and to display advertising. In carrying out these purposes, we combine data we collect through the various store services you use to give you a more seamless, consistent and personalized experience. However, to enhance privacy, we have built in technological and procedural safeguards designed to prevent certain data combinations.

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Sharing your information

We share your personal data with your consent or as necessary to complete any transaction or provide any service you have requested or authorized. For example, we share your content with third parties when you tell us to do so. When you provide payment data to make a purchase, we will share payment data with banks and other entities that process payment transactions or provide other financial services, and for fraud prevention and credit risk reduction. In addition, we share personal data among our controlled affiliates and subsidiaries. We also share personal data with vendors or agents working on our behalf for the purposes described in this statement. For example, companies we’ve hired to provide customer service support or assist in protecting and securing our systems and services may need access to personal data in order to provide those functions. In such cases, these companies must abide by our data privacy and security requirements and are not allowed to use personal data they receive from us for any other purpose.